CMI Management, Inc.
5285 Shawnee Road, Suite 401
Alexandria, VA 22312
(703) 738-5300
(703) 256-9332 (Fax)
www.cmimgmt.com


Federal Supply Service
Authorized Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing,
and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system.
The INTERNET address for GSA Advantage! is: www.fss.gsa.gov.

Business Size: 8(a) Small Disadvantaged
DUNS Number: 60-261-9223
Contract Administrator: David Smith
Phone Number: (703) 738-5300
E-mail Address: contracts@cmimgmt.com

Mail Management Services
Contract Number: GS-10F-0138L
FSC 36; SINS 733-1, 733-3, and 733-4
February 2, 2001 through January 31, 2011
Revised

TABLE OF CONTENTS

Amendments to Federal Supply Schedule
Information for Ordering Agencies and Commercial Vendors
1. Table of Awarded Special Item Numbers (SINs)
Terms and Conditions
2. Maximum Orders
3. Minimum Orders
4. Geographic Scope of the Contract
5. Points of Production
6. Discounts from Established Price List
7. Quantity discounts
8. Prompt Payment Terms
9. Notification That Government Purchase Cards are Accepted
10. Foreign Items
11. a. Time of Delivery
b. Expedited Delivery
c. Overnight and 2-Day Delivery
d. Urgent Requirement
12. FOB point
13. Ordering address
Placement of Orders
14. Payment Address
a. Contract Administration
15. Warranty Provisions
16. Export packing charges
17. Terms and Conditions of Government Purchase Card
18. Terms and Conditions of Rental, Maintenance, and Repair
19. Terms and Conditions of Installation
20. Terms and Conditions of Repair Parts
21. List of Service and Distribution Points
22. List of participating dealers
23. Preventive Maintenance
24. Year 2000 (Y2K) compliant
25. Environmental Attributes
26. Data Universal Number System Number
27. Registration in the Central Contractor Registration (CCR)Database
CMI Corporate Overview
Services Offered
Ordering Procedure for Services
Procedures for services priced on GSA Schedules at hourly rates
1. Prepare a Request for Quotes
2. Transmit the Request for Quotes to Contractors
3. Evaluate quotes and select the contractor to receive the order
a. Single BPA
b. Multiple BPAs
Mail Management Services Hourly Price List
Occupational Classification and Position Description

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Amendments to Federal Supply Schedule (GSA Price List):

	
	
	
	

 

  
Amendment Number
  
Effective Date
  
Date Incorporated
  
Comments
 
 

  
01
  
Feb. 10, 1999
  
May 22, 2000
  
Updates reporting requirements and modifies terms and conditions
 
 

  
02
  
Undated
  
March 22, 2002
  

 
 

  
03
  
May 13, 2003
  
May 13, 2003
  
Adds labor categories
 
 

  
Letter to all GSA Schedule Holders
  
July 1, 2003
  
Sept 20, 2003
  
Reduces IFF to 0.75% effective 1 Jan 2004
 
 

  
04
  
March 11, 2004
  
May 11, 2004
  
Adds labor category and SCA clause.
 
 

  
Modification 2005 Extension
  
Feb 1, 2006
  
Oct 28, 2005
  
Extension of period of performance for an additional five year period, from 2/1/06 to 1/31/2011
 
 

  
Modification 2005 Extension (1)
  
Feb 1, 2006 
based on CSA
  
March 28, 2006
  
Correction of rates submitted to GSA and increase of additional 1% for labor categories based on SCA increases
 
 

Information for Ordering Agencies and Commercial Vendors

1. Table of Awarded Special Item Numbers (SINs):

 

  
Item or SIN #
  
Service
 
 

  
SIN 733-1
  
MAILROOM ADMINISTRATIVE SUPPORT
 
 

  
SIN 733-3
  
MISCELANEOUS MAIL SERVICES
 
  

   
SIN 733-4
   
LIST MANAGEMENT SERVICES
 

Terms and Conditions

2. Maximum Orders:
The maximum order amount per SIN is $1,000,000. The contractor shall honor any order exceeding
the maximum order amount, unless that order (or orders) is returned to the ordering office within 5 workdays after
receipt, with written notice stating the Contractor's intent not to ship the item (or items) called for and the
reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source. Notwithstanding
the above, the Contractor shall honor any purchase card orders exceeding the maximum order, unless that order (or
orders) is returned to the ordering office within 24 hours after receipt, with written notice stating the contractor's
intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may
acquire the supplies or services from another source. 

3. Minimum Orders:
The minimum dollar value of orders to be issued is $100.00

4. Geographic Scope of the Contract:
The geographic scope of the CMI contract to service customers with Mailroom
Administrative Support, Mis$aneous Mail Services and List Management Services is the 48 Contiguous States and
the District of Columbia (CONUS); and US Government sites outside the Continental United States (OCONUS).

5. Points of Production (City, County, and State or Foreign Country):
All services will be provided from CMI Corporate
Headquarters, 5285 Shawnee Road, Suite 401 Alexandria, VA 22312

6. Discounts from Established Price List or Statement of Net Price:
(See price list on page 9)

7. Quantity discounts:
None offered.

8. Prompt Payment Terms:
Net 30 days 

9a. Notification That Government Purchase Cards are Accepted Below the Micro-Purchase Threshold:
Yes

9b. Notification that Government Purchase Cards are Accepted or Not Accepted Above the Micro-Purchase Threshold:
Accepted.

10. Foreign Items:
NA

11a. Time of Delivery:
30 days or as specified in the Task Order

11b. Expedited Delivery:
As negotiated with ordering agency

11c. Overnight and 2-Day Delivery:
(Same as 11a)

11d. Urgent Requirement:
(Same as 11a)

12. FOB Point:
All services provided by CMI Management, Inc. under this contract will be provided FOB Destination.

13. Ordering address:
 CMI Management, Inc.
 5285 Shawnee Road, Suite 401
 Alexandria, VA 22312

Placement of Orders

(a) The organizations listed below may place orders under this contract. Questions regarding organizations authorized to use this schedule should be directed to the Contracting Officer.
(1) Executive agencies
(2) Other Federal Agencies
(3) Mixed-ownership Government corporations
(4) The District of Columbia
(5) Government Contractors authorized in writing by a Federal agency pursuant to 48 CFR 51.1
(6) Other activities and organizations authorized by statute or regulation to use GSA as a source of supply.
(b) Orders may be placed through Electronic Data Interchange (EDI) or mailed in paper form. EDI orders shall be placed using the American National Standards Institute (ANSI) X12 Standard for Electronic Data Interchange (EDI) format.

CMI Management, Inc. will accept orders placed by EDI. If EDI is not possible, an alternative method will be used, allowing the Contractor to receive orders by facsimile transmission. Subject to the Contractor's agreement, other agencies may place orders by EDI.

Below are the telephone number and Fax number that can be used by Ordering Agencies/Offices to obtain technical and/or ordering information and other assistance:

Commercial Telephone #: 703-738-5300

Fax #: 703-256-9332

e-mail: cmimgmt@cmimgmt.com

14. Payment Address:
The payment address to which Government checks should be mailed for payment of proper invoices
is as follows:

CMI Management, Inc.
5285 Shawnee Road, Suite 401
Alexandria, VA 22312

14a. Contract Administration:
David Smith
703-738-5300
e-mail: contracts@cmimgmt.com

15. Warranty Provisions:
Contractor's Standard Commercial Warranty applies.

16. Export packing charges, if applicable:
NA

17. Terms and Conditions of Government Purchase Card Acceptance:
None.

18. Terms and Conditions of Rental, Maintenance, and Repair (if applicable):
NA

19. Terms and Conditions of Installation, (if applicable):
NA

20. Terms and Conditions of repair parts indicating date of parts price lists and any discounts from list prices
(if applicable):
NA

20a. Terms and Conditions for Any Other Services (if applicable):
NA

21. List of Service and Distribution Points (if applicable):
All Mail Management and List Management Services provided by CMI Management, Inc. will be provided
at the Customer's (Federal Agency) Site, unless specifically directedto provide Contractor facility(s).

22. List of participating dealers (if applicable):
NA

23. Preventive Maintenance (if applicable):
NA

24. Year 2000 (Y2K) compliant:
Yes.

25. Environmental Attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants:
NA

26. Data Universal Number System (DUNS) Number:
602619223

27. Registration in the Central Contractor Registration (CCR) Database:
Yes.

28. Industrial Funding Fee and Sales Reporting:
This Price List reflects the new contract prices in accodance with Clause I-FSS-600, Contract Price Lists (SEP2000),
552.243-72 Modifications (Multiple Award Schedule) (Jul 2000) and other applicable Schedule clauses. Sales will
be reported and the IFF of 0.75% will be remitted begining Jan. 1, 2004

CMI CORPORATE OVERVIEW

CMI Management, Inc. is a proven provider of efficient business, technology and facilities management solutions designed to help government and commercial clients reduce operational costs, operate at optimum performance and access the information needed for daily and long-term productivity.

CMI's clients recognize proven key advantages of CMI:

• Experience managing large, geographically dispersed projects
• Experience handling high volumes of critical information
• Collaboration with variety of top notch business partners to provide the right combination of experience and talent for each project
• Highly experienced management and staff with integrity
• Exceptional continuity of staff over the life of long-term projects (95%)
• CMI is qualified to work on mission critical national security projects

We strive for long-term relationships with our clients by tailoring our services and developing specialized support programs that specifically address our customers' critical business needs while maintaining the strictest principles of conduct, high standards of performance, fair pricing and individual accountability. CMI's P4 Quality Approach is applied to all projects for measurable results.

CMI is recognized for its growth and successes:

• Ranked as the 11th fastest growing in Washington Technology Fast 50, 2005
• Profiled in Washington Smart CEO Future 50
• Profiled in Entrepreneur Magazine, 2006
• Profiled in Minority Enterprise Advocate

CMI's values drive our commitment to our customers, partners, employees and community:

• Passion for customer satisfaction, reliability and measurable quality
• Innovation and efficiency to ultimately help our customers improve their operational performance
• Highest standards of integrity, delivering expected results

CMI was established in 1989 and is headquartered in Alexandria, Virginia. CMI supports over 70 sites nationwide.

Services Offered

CMI Management, Inc. offers the following Mail and List Management Services under the approved SINs. Resumes will be provided to the user Agency upon request. Commercial job titles, requirements, and responsibilities for each service agency are provided on the following pages.

Ordering Procedure for Services

The following ordering procedures were developed to assist our customer agencies in the purchase of services that are priced at hourly rates. These procedures will be included in each Federal Supply Schedule, as appropriate. They are included in this contract for the information of prospective offerors.

Procedures for services priced on GSA Schedules at hourly rates:

FAR 8.402 contemplates that GSA may occasionally find it necessary to establish special ordering procedures for individual Federal Supply Schedules or for some Special Item Numbers (SINs) within a Schedule. GSA has established special ordering procedures for services that are priced on Schedule at hourly rates. These special ordering procedures take precedence over the procedures in FAR 8.404.
The GSA has determined that the rates for services contained in the contractor's price list applicable to this schedule are fair and reasonable. However, the ordering office using this contract is responsible for considering the level of effort and mix of labor proposed to perform specific task being ordered and for making a determination that the total firm-fixed price or ceiling price is fair and reasonable.
(Added by Mod 4) Pursuant to the Services Contract Act, Wage Determination Number 1994-2103 applies to this modification and is made a material part of this contract.
When ordering services, ordering offices shall:

1.  Prepare a Request for Quotes:
a.  A performance-based statement of work that outlines, at a minimum, the work to be performed,
location of work, period of performance, deliverable schedule, applicable standards, acceptance
criteria, and any special requirements (i.e., security clearances, travel, special knowledge, etc.)
should be prepared.

b.  A request for quotes should be prepared which includes the performance-based statement of
work and requests the contractors to submit either a firm-fixed price or a ceiling price to provide
the services outlined in the statement of work.  A firm-fixed price order shall be requested, unless
the ordering office makes a determination that it is not possible at the time of placing the order to
estimate accurately the extent or duration of the work or to anticipate cost with any reasonable degree
of confidence.  When such a determination is made, a labor hour or time-and-materials quote may be
requested.  The firm-fixed price shall be based on the hourly rates in the schedule contract and shall
consider the mix of labor categories and level of effort required to perform the services described in
the statement of work.  The firm-fixed price of the order should also include any other incidental costs
related to performance of the services ordered.  The order may provide for reimbursement of travel costs
at the rates provided in the Federal Travel or Joint Travel Regulations, or as a fixed-price incidental
item.  A ceiling price must be established for labor-hour and time-and-materials orders.

c.  The request for quotes may request the contractor, if necessary or appropriate, to submit a
project plan for performing the task and information on the contractor's experience and/or past
performance performing similar tasks.

d.  The request for quotes shall notify the contractors what basis will be used for selecting the
contractor to receive the order.  The notice shall include the best value selection criteria including
the intended use of past performance factors.

2.  Transmit the Request for Quotes to Contractors:
a.  Based upon an initial evaluation of catalogs and price lists, the ordering office should
identify the contractor that appear to offer the best value (considering the scope of services offered,
hourly rates and other factors such as contractors' locations, as appropriate).

b.  The request for quotes should be provided to at least three (3) contractors if the proposed
order is estimated to exceed the micro-purchase threshold, but not exceed the maximum order threshold.
For proposed orders exceeding the maximum order threshold, the request for quotes should be provided to
additional contractors that offer services that will meet the agency's needs.  Ordering offices should
strive to minimize the contractor's costs associated with responding to requests for quotes for specific
orders.  Requests should be tailored to the minimum level necessary for adequate evaluation and selection
for order placement.  Oral presentations should be considered, whenever practical.

3.  Evaluate quotes and select the contractor to receive the order:
After responses have been evaluated against the factors identified in the request for quotes, the
order should be placed with the schedule contractor that represents the best value and results in the lowest
overall cost alternative (considering price, special qualifications, administrative costs, etc.) to meet the
Government's needs.
The establishment of Federal Supply Schedule Blanket Purchase Agreements (BPAs) for recurring services is
permitted when the procedures outlined herein are followed.  All BPAs for services must define the services
that may be ordered under the BPA, along with delivery or performance time frames, billing procedures, etc.
The potential volume of orders under BPAs, regardless of the size of individual orders, may offer the
ordering office the opportunity to secure volume discounts.  When establishing BPAs, ordering offices shall
inform contractors in the request for quotes (based on the agency's requirement) if a single BPA or
multiple BPAs will be established, and indicate the basis that will be used for selecting the contractors
to be awarded the BPAs.

a.  Single BPA:
Generally, a single BPA should be established when the ordering office can define the tasks to be ordered
under the BPA and establish a firm-fixed price or ceiling price for individual tasks or services to be
ordered.  When this occurs, authorized users may place the order directly under the established BPA when
the need for service arises.  The schedule contractor that represents the best value and results in the
lowest overall cost alternative to meet the agency's needs should be awarded the BPA.

b.  Multiple BPAs:
When the ordering office determines multiple BPAs are needed to meet its requirements, the ordering office
should determine which contractors can meet any technical qualifications before establishing the BPAs.
When multiple BPAs are established, the authorized users must follow the procedures in 11.13 above, and then
place the order with the Schedule contractor that represents the best value and results in the lowest
overall cost alternative to meet the agency's needs.

Mail Management Services Hourly Price List

Position ID	Labor Category	Year 7 Hourly Rate 2/1/07 - 1/31/08	Year 8 Hourly Rate 2/1/08 - 1/31/09	Year 9 Hourly Rate 2/1/09 - 1/31/10	Year 10 Hourly Rate 2/1/10 - 1/31/11
001	Principal Program Manager	$106.69	$110.96	$115.40	$120.02
002	Project Manager III	$96.85	$100.72	$104.75	$108.94
003	Project Manager II	$83.65	$87.00	$90.48	$94.10
004	Project Manager I	$76.60	$79.66	$82.85	$86.16
005	Project Lead II	$67.79	$70.51	$73.33	$76.26
006	Project Lead I	$58.99	$61.35	$63.80	$66.35
007	Administrative Services Manager	$57.36	$59.65	$62.04	$64.52
008	Logistics Manager	$61.64	$64.11	$66.67	$69.34
009	Sr. Management Analyst	$61.64	$64.11	$66.67	$69.34
010	Management Analyst	$57.24	$59.53	$61.91	$64.39
011	Applications Systems Analyst	$57.24	$59.53	$61.91	$64.39
012	Operation Analyst	$52.83	$54.94	$57.14	$59.43
013	Bookkeeper	$57.24	$59.53	$61.91	$64.39
014	Cashier	$49.65	$51.64	$53.71	$55.86
015	Info Systems Support Manager	$57.24	$59.53	$61.91	$64.39
016	Info Systems Administrator	$57.24	$59.53	$61.91	$64.39
017	Information Systems Support Specialist III	$52.83	$54.94	$57.14	$59.43
018	Information Systems Support Specialist II	$48.43	$50.37	$52.38	$54.48
019	Information Systems Support Specialist I	$35.22	$36.63	$38.10	$39.62
020	Information Analyst	$44.02	$45.78	$47.61	$49.51
021	Records Mgmt/Information Flow Analyst	$48.43	$50.37	$52.38	$54.48
022	Senior Instructor	$66.03	$68.67	$71.42	$74.28
023	Training Specialist	$57.24	$59.53	$61.91	$64.39
024	General Clerk IV	$39.11	$40.68	$42.31	$44.00
025	General Clerk III	$35.22	$36.63	$38.10	$39.62
026	General Clerk II	$30.81	$32.05	$33.33	$34.66
027	General Clerk I	$29.06	$30.22	$31.43	$32.69
028	File Clerk II	$26.07	$27.11	$28.19	$29.32
029	File Clerk I	$21.41	$22.27	$23.16	$24.09
030	Data Entry Operation II	$32.00	$33.28	$34.61	$35.99
031	Quality Assurance Specialist	$61.64	$64.11	$66.67	$69.34
032	Quality Control Specialist	$52.83	$54.94	$57.14	$59.43
033	Supervisor	$52.83	$54.94	$57.14	$59.43
034	Project Manager	$47.20	$49.09	$51.05	$53.09
035	Vehicle Operator	$28.12	$29.24	$30.41	$31.63
036	Dispatcher	$24.95	$25.95	$26.99	$28.07
037	Distribution Clerk	$27.18	$28.27	$29.40	$30.58
038	Lead Clerk	$31.54	$32.80	$34.11	$35.47
039	Control Clerk	$31.19	$32.44	$33.74	$35.09
040	Receptionist	$27.56	$28.66	$29.81	$31.00
041	Guard II	$27.04	$28.12	$29.24	$30.41
042	Guard I	$22.71	$23.62	$24.56	$25.54
043	Audio-Visual Tech	$39.11	$40.68	$42.31	$44.00

Occupational Classification and Position Description

001  Principal Program Manager
Minimum/General Experience:  15 years of progressively responsible experience to include a minimum of 8
years of specialized experience as a line manager and/or program manager/project manager supervising major
projects.

Functional Responsibility:  Senior corporate manager responsible for overall direction, coordination, and
evaluation of major business units.  Provides high-level expert guidance and expertise in support of single
or multiple projects.  Serves as Senior Corporate Interface between Program Managers and the corporation.
May be designated Corporate Monitor.  Manages complex organizations and teams by integrating skills into
client=focused, consulting solutions, e.g., change management, object-oriented system design, etc.
Integrates technical solutions into business process requirements.  Translates concepts into operational
improvements and systems.  Manages substantial program/technical support operations involving multiple
projects/task orders and personnel at diverse locations.  Organizes, directs, and coordinates the planning
and execution of all program/technical support activities. Establishes and alters (as necessary) management
structure to effectively direct program/technicalsupport activities.  Meets and confers with senior
Government management officials regarding the status of specific program/technical activities as well as
problems, issues, or conflicts requiring resolution. Serves as the contractor counterpart for the
Governmentâs program/technical managers.

Minimum Education:  Bachelorâs degree from an accredited college or university.  Six years of specialized
experience as a Program Manager/Project Manager with certification as a Project Manager may be substituted
for the degree requirement

002  Project Manager III
Minimum/General Experience:  10 years or more of directly related and progressively more responsible work
experience to include 6 years of management experience or equivalent combination.

Functional Responsibility:  Plans, directs and coordinates activities of designated project to ensure
that goals or objectives of project are accomplished within prescribed timeframe and funding parameters.
Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing
project, staffing requirements, and allotment of available resources to various phases of project.
Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment
of project personnel.  Confers with project staff to outlines work plan and to assign duties,
responsibilities, and scope of authority.  Directs and coordinates activities or project personnel to
ensure project progresses on schedule and within prescribed budget.  Reviews status reports prepared by
project personnel and modify schedules or plans as required.  Prepares project reports for management,
client, or others.  Confers with project personnel to provide technical advice and to resolve problems.
May coordinate project activities with activities of government regulatory or other governmental agencies.

Minimum Education:  Masterâs Degree in a related field or a Bachelor Degree and 15 years of experience.

003  Project Manager II
Minimum/General Experience:  5 years or more of directly related and progressively more responsible work
experience to include 3 years of management experience or equivalent combination.

Functional Responsibility:  Plans, directs, and coordinates activities of designated project to ensure that
goals or objectives for project area or Region are accomplished within prescribed time frame and funding
parameters:  Reviews project proposal or plan to determine time frame, funding limitations, procedures for
accomplishing project, staffing requirements, and allotment of available resources to various phases of
project.  Establishes work plan and staffing for each phase of project, and arranges for recruitment or
assignment of project personnel.  Confers with project staff to outline work plan and to assign duties,
responsibilities, and scope of authority.  Directs and coordinates activities of project personnel to
ensure project progresses on schedule and within prescribed budget.  Collects, analyzes and submits various
reports from offices under his or her purview.  Reviews status reports prepared by project personnel and
modifies schedules or plans as required.  Prepares project reports for management, client, or others.
Confers with project personnel to provide technical advice and to resolve problems.  May coordinate project
activities with activities of government regulatory or other governmental agencies.  If responsible for a
specific area or region, conducts visits and ensures assigned offices are staffed and personnel are
trained.  Maintains liaison with designated government representatives.

Minimum Education:  Masterâs Degree in Business Administration or related field or a Bachelorâs Degree and
10 years of experience.

004  Project Manager I
Minimum/General Experience:  3 years or more of directly related and progressively more responsible work
experience to include 2 years of management experience or equivalent combination.

Functional Responsibility:  Plans, directs, and coordinates activities of designated project to ensure that
goals or objectives of project are accomplished within prescribed time frame and funding parameters:
Reviews project proposals or plans to determine time frame, funding limitations, procedures for
accomplishing project, staffing requirements, and allotment of available resources to various phases of
project.  Establishes work plan and staffing for each phase of project, and arranges for recruitment or
assignment of project personnel.  Confers with project staff to outline work plan and to assign duties,
responsibilities, and scope of authority.  Directs and coordinates activities of project personnel to
ensure project progresses on schedule and within prescribed budget.  Reviews status reports prepared by
project personnel and modifies schedules or plans as required.  Prepares project reports for management,
client, or others.  Confers with project personnel to provide technical advice and to resolve problems.
May coordinate project activities with activities of government regulatory or other governmental agencies.

Minimum Education:  Bachelorâs Degree or Associateâs Degree and 5 years of experience.

005  Project Lead II
Minimum/General Experience:  Minimum of 4 years of directly related and progressively more responsible
experience in developing business systems including the ability to provide consultation on technical matters.

Functional Responsibility:  Provides support to the overall project effort by providing expertise in
developing business systems to include technical advice.  Investigates, analyzes, designs, develops and
implements cost effective solutions to business issues.  Investigates, plans, analyzes, designs, codes,
tests, implements, trains, and supports solutions to business sponsored initiatives.  Supervises a
technical support team and provides technical support to project team members.

Minimum Education:  Bachelorâs Degree in Business Management, Information Resources, or related subject.

006  Project Lead I
Minimum/General Experience:  Minimum of 2 years of directly related and progressive experience in leading
tasks, especially in application systems and programming.

Functional Responsibility:  Provides expertise in application systems and programming in support of
organizational project goals.  Designs, plans, and coordinates work teams.  Provides technical support to
project team members.  Handles complex application features and technical designs.  Designs and implements
the components required for complex application or business features.  May manage a staff of management or
applications systems analysts.

Minimum Education:  Bachelorâs Degree in Business Management, Information Resources, or related subject.
Associateâs degree and 6 years of directly related experience may be substituted.

007  Administrative Services Manager
Minimum/General Experience:  Minimum of 7 years of directly related and progressively more responsible
experience in administrative services.

Functional Responsibility:  Has overall responsibility for the delivery of a variety of services.  Plans,
directs, supervises, and coordinates the delivery of services which may include, but is not limited to:
office support services, information processing, information transfer, mail distribution, messenger
services, telecommunications support, maintenance oversight, purchasing and security.  Typically reports to
a senior manager or project manager.

Minimum Education:  Bachelorâs Degree in Administrative Management, Business Administration, Management or
related subject.  Associateâs degree and 4 years or no degree and 10 years of directly related experience
may be substituted.

008  Logistics Manager
Minimum/General Experience:  6 years of experience in managing distribution of goods, services, and
personnel.

Functional Responsibility:  Plan, organize, direct, control, or coordinate activities related to:
worldwide or multiple distribution points for products, telephone, telegraph, radio, or television;
transporting people or goods by air, highway, railway, water, or pipeline; managing warehousing and storage
facilities; managing implementation and office inventories worldwide.

Minimum Education:  Bachelorâs degree in a related field.  Associateâs degree and 4 years or no degree and
10 years of directly related experience may be substituted.

009  Sr. Management Analyst
Minimum/General Experience:  7 years or more of progressively more responsible experience in reviewing,
analyzing, and suggesting improvements to business and organizational systems.

Functional Responsibility:  Reviews, analyzes, and suggests improvements to business and organizational
systems.  Conducts organizational studies and evaluations, designs efficient and effective systems and
procedures, conducts work simplification and measurement studies, and prepares operations and procedures
manuals.  Also establishes the overall objectives and initiatives of  the quality management department.

Minimum Education:  Masterâs Degree in Business, Management, or a related field or a bachelor degree and 10
years experience.

010  Management Analyst
Minimum/General Experience:  2 years of experience in reviewing, analyzing, and suggesting improvements
to business and organizational systems.

Functional Responsibility:   Review, analyze, and suggest improvements to business and organizational
systems.  Conduct organizational studies and evaluations, design efficient and effective systems and
procedures, conduct work simplification and measurement studies, and prepare operations and procedures
manuals.

Minimum Education:  Bachelorâs Degree in Business, Management, or a related field or an Associateâs Degree
and 2 years experience.

011  Applications Systems Analyst
Minimum/General Experience:  Minimum of 4 years directly related and progressively more responsible
experience in performing systems analysis.  Must have a working knowledge of information systems and
client-server concepts.

Functional Responsibility:  Reviews, analyzes and modifies instructional sets within information systems
including encoding, testing, debugging, and installing in support of project application systems.  Consults
with the customer to identify current operating procedures and to clarify program objectives.  Ability to
write documentation to describe program development, logic, coding and corrections.  Writes manuals for
users to describe installation and operating procedures.  Relies on experience and judgment to plan and
accomplish goals.  Reports to a project leader or manager.

Minimum Education:  Bachelorâs degree in Information Resources, Computer Science, Business
Administration or relat4ed subject or Associateâs Degree and 6 years of related experience.

012  Operations Analyst
Minimum/General Experience:  4 years or more of directly related and progressively more responsible
experience in data collection analyses.

Functional Responsibility:  Conduct analyses of management and operational problems in terms of management
information and concepts.  Formulate mathematical or simulation models of the problem for solution by
computer or other method.  May develop and supply time and cost networks such as program evaluation and
review techniques.

Minimum Education:  Masterâs degree in Business, Management or a related field, a bachelorâs degree and 6
years experience, or 10 years of progressively responsible experience directly related to the subject
matter.

013  Bookkeeper
Minimum/General Experience:  Minimum of 2 years experience providing bookkeeping or accounting services.

Functional Responsibility:  Keeps records of financial transactions for establishment, using calculator and
computer.  Verifies, allocates, and posts details of business transactions to subsidiary accounts in
journals or computer files from documents, such as sales slips, invoices, receipts, check stubs, and
computer printouts.  Compiles statistical reports such as cash receipts and expenditures, accounts payable
and receivable, profit and loss, and other items pertinent to operation of business.  Calculates employee
wages, prepares summaries of earnings, and compiles withholding, Social Security, and other tax reports.
May compute, type and mail monthly statements to customers.

Minimum Education:  Bachelorâs Degree in Accounting or a related field, or Associateâs Degree and 2 years
of experience, or a combination of experience and technical training certificate from an accredited
institution.

014  Cashier
Minimum/General Experience:  Minimum of 2 years experience as a cashier in industry or government.

Functional Responsibility:  Calculates amounts due for established fees.  Receives payments either in
person or in the mail in the form of currency and acceptable negotiable instruments and credit cards,
accepts or rejects payments; accounts for rejected transactions; verifies accuracy of the payment;
verifies the completeness, readability and signature on instruments; makes change; prepares customer
receipts; maintains accountability of all funds collected; and interfaces with customers.  Keeps records of
financial transactions for establishment using calculator and computer.  Verifies and accounts for all
transactions at least daily.  Prepares documentation to forward funds to the designated repository or to
return funds from rejected transactions; deposits funds in the designated repository or armored vehicle;
verifies proper crediting of accounts and reconciles errors and disputes in accordance with established
policies. Compiles reports of cash receipts and expenditures in accordance with generally accepted
accounting procedures and turns over receipts and reports to appropriate supervisor.  Normally requires
bonding of individuals assigned.

Minimum Education:  High School diploma and 2 years of experience.

015  Information Systems Support Manager
Minimum/General Experience:  Minimum of 4 years directly related experience in the deployment, maintenance,
support, and upgrade of computers, software and operating systems.

Functional Responsibility:  Directs, establishes, plans and implements the policies and procedures to
support the customerâs information services.  Manages the deployment, maintenance, support and upgrade of
servers, desktop PCs, hardware, software, operating systems, and distributed printers.  Relies on
experience and judgment to plan and accomplish goals.  Supervised support personnel.

Minimum Education:  Bachelorâs degree in Computer Science, Business, Engineering or related subject or
Associateâs Degree or Technical Certification and 6 years of related experience.

016  Information Systems Administrator
Minimum/General Experience:  Minimum of 4 years of directly related and progressively more responsible
experience in administering information resources and information systems.

Functional Responsibility:  Provides functional expertise to the management team in the installation,
configuration, and maintenance of the organizationâs information systems. Builds systems and maintains
external and internal web presence.  Responsible for maintaining system backups on internal and external
web network servers.  Familiar with state of the art concepts, practices, and procedures within the
information exchange and transfer arena.  Ability to work independently or under general supervision.
Typically reports to a project leader or manager.

Minimum Education:  Bachelorâs degree in Information Resources, Computer Science, Business Administration
or related subject.  Associateâs degree or related information systems certification and 6 years of
experience may be substituted for the degree.

017  Information Systems Support Specialist III
Minimum/General Experience:  Minimum of 6 years of related and progressively more responsible and complex
experience in Information Systems support.

Functional Responsibility:  Supports, monitors, tests, and troubleshoots problems pertaining to an
organizational or program related information system.  Provides end user support for all organization-wide
applications.  Recommends, plans, and supervises the installation and configuration of information
workstations.  Familiar with a variety of concepts practices, and procedures related to information
technology.  May lead and direct work of others.  Typically reports to a project leader or manager.

Minimum Education:  Bachelorâs degree or Associateâs Degree and 8 years directly related experience or 8
years experience and certification or specialized training from a recognized technical training source.

018  Information Systems Support Specialist II
Minimum/General Experience:  Minimum of 4 years of related experience in supporting organizational and
program level information systems.

Functional Responsibility:  Monitors, tests, and troubleshoots problems pertaining to organizational or
program related information systems in support of program objectives.  Performs schedule maintenance and
upgrades.  Provides end user support.  Works under general supervision.

Minimum Education:  Bachelorâs degree, associateâs degree or certification or specialized training from a
recognized technical training source.

019  Information Systems Support Specialist I
Minimum/General Experience:  Minimum of 2 years of related experience in supporting organizational and
program level information systems.

Functional Responsibility:  Provides assistance and support to senior information systems support
personnel.  Has working knowledge of commonly used concepts, practices, and procedures relating to
information technology.  Works under immediate supervision.

Minimum Education:  Associateâs Degree or certification or specialized training from a recognized technical
training source.

020  Information Analyst
Minimum/General Experience:  Minimum of 8 years of directly related and progressive experience in network
planning.

Functional Responsibility:  Provides expert analysis on the flow of project information.  Consults with
customer personnel to minimize costs and maximize efficiency in achieving the stated requirements to
develop, plan, and implement the overall strategic goals of network systems.  Evaluates and recommends
changes for current and future network requirements in order to meet the organizationâs needs.  Manages
network analysts and other key project personnel.  Relies on experience and judgment to plan and accomplish
goals.  Reports to and supports senior personnel.

Minimum Education:  Bachelorâs degree in Information Technology, Business, Management or related subject.
Associateâs degree and 12 years of directly related experience may be substituted.

021  Records Management/Information Flow Analyst
Minimum/General Experience:  Minimum of 5 years directly related experience in information systems, records
management and organizational information resource planning.

Functional Responsibility:  Supports the customer by reviewing, planning, and evaluating record management
systems and or information systems in support of project goals.  May troubleshoot systems and recommend
improvements on information systems to the customer and contract senior management.  Prepares
documentation/project tracking and management reporting.  Provides tactical and strategic input on overall
records management and/or information systems planning and related projects.  May lead and direct the work
of others.

Minimum Education:  Bachelorâs Degree in Information Resources, Computer Science or related subject or
Associateâs degree and 6 years of related experience may be substituted.

022  Senior Instructor
Minimum/General Experience:  Minimum of 7 years of directly related and progressively more responsible
experience in the delivery of training instruction and services.

Functional Responsibility:  Works collaboratively with other members of the training support staff,
prepares lesson plans, handouts and syllabi to support training for new and improved processes.  Performs
general technical classroom instruction.  Instructs students in various subject matter, utilizing various
methods of lecture and demonstration; uses audiovisual aids and other materials to supplement presentations.

Minimum Education:  Bachelorâs degree in Education, Business, Management or related subject.  Associateâs
degree and 8 years of directly related experience or 12 years of directly related training experience may
be substituted.

023  Training Specialist 
Minimum/General Experience:  Minimum of 4 years experience in a training or classroom instructional
setting.

Functional Responsibility:  Provides project support by designing and conducting training programs in
support of the client.  Familiar with a variety of concepts, practices, and procedures in the field of
study.  Creates and distributes approved training aids and ensures standard operating procedures are
followed. Relies on experience and judgment to plan and accomplish goals.  Must have strong leadership and
communication skills and be able to motivate trainees.  Must have an understanding of adult learning theory
and adult training techniques. May lead and direct the work of others.  Reports directly to an executive or
head or a unit/department

Minimum Education: Bachelorâs degree in Education, Business, Management or related subject.  Associateâs
degree and 6 years of directly related experience may be substituted.

024  General Clerk IV 
Minimum/General Experience:   Minimum of 5 years experience providing general and technical assistance to senior technical and management personnel.

Functional Responsibility:  Performs daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties.  Uses a computer terminal, typewriter, word processor, digital camera, electronic fingerprint equipment, and other similar equipment.  Familiar with a variety of office procedures and standard operating procedures.   May direct and lead the work of others.  Typically reports to a manager.

Minimum Education: High School Diploma or equivalent plus additional education or technical certification.

025  General Clerk III
Minimum/General Experience:  Minimum of 4 years experience providing general and technical assistance to
senior technical and management personnel.

Functional Responsibility:  Performs daily office tasks such as filing, recording, maintaining records,
copying, posting, and other similar duties.  Uses a computer terminal typewriter, and other word
processors.  Familiar with a variety of office procedures.  May direct and lead the work of others.
Typically reports to a manager.

Minimum Education:  High School Diploma or equivalent plus additional education or technical certification.

026  General Clerk II
Minimum/General Experience:  Minimum of 2 years experience providing general and technical assistance to
senior technical and management personnel

Functional Responsibility:  Supports program efforts by performing daily office tasks such as sorting
internal mail and delivering it to its destination, often using a cart to carry the mail between offices.
Serves as the US Postal Service link to individual offices and workers.  Prepares outgoing mail for
delivery to the post office; determines if mail is to be sent registered, certified, special delivery or
first, second, third, or fourth class and groups mailings by ZIP code.  Performs other office tasks such as
filing, recording, maintaining records, copying, collating, folding and inserting material to be mailed
into envelopes, posting, and other similar duties.  Uses a computer terminal, typewriter, postage meter,
and word processors.  Familiar with standard administrative procedures.  Relies on experience and judgment
to plan and accomplish goals.  Performs a variety of tasks.  Works under general supervision; typically
reports to a supervisor or manager.

Minimum Education:  High School diploma or equivalent.

027  General Clerk I
Minimum/General Experience:  Familiar with performing clerical services in a professional office setting.

Functional Responsibility: Performs daily office tasks such as filing, recording, maintaining records,
copying, posting, and other similar duties, using a computer terminal, typewriter, and other word
processors.  Has knowledge of common office procedures.  Relies on instructions and pre-established
guidelines to perform the functions of the job.  Works under immediate supervision.  Reports to a
supervisor or manager.

Minimum Education:  High School diploma or equivalent.

028  File Clerk II
Minimum/General Experience:  6 months experience in performing routine filing functions.

Functional Responsibility:  Performs routine to moderately complex filing in an office environment. Does
not require typing.

Minimum Education:  High School diploma or equivalent.

029  File Clerk I
Minimum/General Experience:  Entry level position.

Functional Responsibility:  Performs routine filing in an office environment.  Does not require typing.

Minimum Education:  High School diploma or equivalent.

030  Data Entry Operation II

Minimum/General Experience:  12 months or more of experience.

Functional Responsibility:  Operates data entry equipment for various automated systems using formatted
input screens.  Transcribes, deciphers and codes more complex alpha numeric data.  May instruct new
operators on procedures. Performs data inquiries and searches on automated systems and generates records
and reports from these systems.  Requires judgment in selecting procedures to be followed in searching for,
interpreting, selecting, or coding items to be entered.

Minimum Education:  High School diploma or equivalent.

031  Quality Assurance Specialist
Minimum/General Experience:  6 years of progressively responsible quality management/quality control
experience.

Functional Responsibility:  Responsible for organizing highly complex activities for the development,
implementation, and maintenance of quality control projects and plans.  Develops and defines major and
minor characteristics of quality, including metrics and scoring parameters, and determines requisite
quality control resources for specific task orders.  Establishes and maintains a process for evaluating
hardware, software, and associated documentation and/or assists in the evaluation.  Conducts and/or
participates in formal and informal reviews at pre-determined points throughout the development life cycle.
Develops and implements quality control methodologies to ensure compliance with quality assurance concepts,
standards, guidelines, practices, and procedures.

Minimum Education:  Bachelorâs degree in Management, Computer Science, Business Administration or other
appropriate area.

032  Quality Control Specialist
Minimum/General Experience:  2 years experience in quality control activities and at least one year
conducting quality control activities in a records management, information management, or administrative
services environment.

Functional Responsibility:  Verifies compliance with work standards, paying particular attention to
timeliness and accuracy of the work performed; screens problem documents for corrective action;  maintains
various logs; and uses random sampling to evaluate process efficiency.  Responsible for recognizing data
problems, investigating complaints and violations, preparing reports of findings and action taken or
recommended and recommending changes in standards, administrative procedures, methods, and standards.

Minimum Education:  High School diploma or equivalent.

033  Supervisor
Minimum/General Experience:  2 years experience in direct records management or administrative services.

Functional Responsibility:  Directs, assists, and supervises staff in performing the applicable support
function such as mail operations, file operations, data entry, fee collection/processing, courier
operations, etc.  Performs random quality control checks and ensures timely delivery of all deliverables
related to the functional area.  Tracks the progress of all functional area activities and reports the
status to the Project Manager.

Minimum Education:  High School diploma or equivalent.

034   Project Manager
Minimum/General Experience:  2 years or more of directly related and progressively more responsible work
experience to include 1 year of management experience or equivalent combination.

Functional Responsibility:  Plans, directs, and coordinates activities of designated project to ensure that
goals or objectives of project are accomplished within prescribed time frame and funding parameters.
Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing
project, staffing requirements, and allotment of available resources to various phases of project.
Establishes work plan and staffing for each phase of project and arranges for recruitment or assignment of
project personnel.  Confers with project staff to outline work plan and to assign duties, responsibilities,
and scope of authority.  Directs and coordinates activities of project personnel to ensure project
progresses on schedule and within prescribed budget.  Reviews status reports prepared by project personnel
and modifies schedules or plans as required.  Prepares project reports for management, client, or others.
Confers with project personnel to provide technical advice and to resolve problems. May coordinate project
activities with activities of government regulatory or other governmental agencies.

Minimum Education:  High school or equivalent.

035  Vehicle Operator
Minimum/General Experience:  Must possess 1-3 years of driving and/or messenger experience with a good driving record. Knowledgeable of the general area.

Functional Responsibility:  Will be responsible for the pickup and delivery of US Government mail including regular, bulk, Classified, Pouch, and Guardmail.
At the direction of the mailroom supervisor, project manager, or dispatcher proceeds to the location(s), as instructed to pick up or deliver bulk or other materials.  Ensures that materials are delivered to location designated by instructions and follows all additional written instructions associated with the delivery of the materials.  Obtains signatures and date/time information as required for a proper receipt.  Prepares a daily log with appropriate receipts.  Coordinates and prioritizes all work requests.  Ensures necessary follow-up steps are used to institute an effective quality control procedure for assigned work.  Must be familiar with automated mail equipment, USPS rules and regulations, and UPS and Federal Express procedures; knowledgeable in packing requirements and Government mail regulations.  Must have strong interpersonal and problem-solving skills and the ability to work independently and be a self-starter.

Minimum Education:  High School or equivalent.

036   Dispatcher
Minimum/General Experience:  Must possess 1-3 years of experience in directing team of drivers to satisfy
project requirements.  Knowledgeable of the general area.

Functional Responsibility:  Directs drivers to location(s) to pick up or deliver bulk or other materials to
appropriate destinations.  Develops and maintains logs of all requests and action taken to dispatch drivers
to destinations and timeframes in which actions were completed.

Minimum Education:  High School or equivalent.

037   Distribution Clerk
Minimum/General Experience:  Must possess 1-3 years of mail or general clerk experience working for a
federal agency or commercial entity.

Functional Responsibility:  Opens and reads incoming mail that is addressed only to the Agency or only to
street address with no name or pertinent office specified.  Makes decision to determine the correct
forwarding address after reviewing correspondence that has been determined to be improperly or inadequately
addressed.  Logs in and re-routes checks and incoming accountable mail received from outside courier
services and disseminates to the proper destination.  Prepares a messenger receipt for all checks and
accountable mail that are to be signed by both the delivery clerk and the person receiving the item(s).
Opens and re-routes certified mail that is deemed undeliverable due to lack of proper address as soon as
they are received and re-routes them immediately per the acceptable mail guidelines.  Returns mail that
does not have enough information to determine the proper forwarding address to the sender with an enclosed
standard form letter.  Must be computer literate to use the Departmentâs computerized locator directory as
a locator tool.  Assures that backlog of no more than 3 days for processing and reading mail.  Retrieves
mail from the guard desk, upon notification from guard.  Will be responsible for the receipt, sorting,
preparing/packaging mail, addressing, labeling, folding, inserting, bursting, collating, mail match,
wrapping, software services, metering and stamping in accordance with standard commercial practices and the
US Postal Services (USPS) regulations.

Minimum Education:  High School or equivalent.

038   Lead Clerk
Minimum/General Experience:  Requires a minimum of 5-7 years experience including over 3 years of
progressively more responsible specialized experience working as a Mail or General Clerk in a Mail Room
environment.

Functional Responsibility: Responsible for organizing, metering, and final processing of Agencyâs and/or
satellite mailrooms outgoing mail.  Performs preventive maintenance and minor trouble shooting of metering
equipment and assures that sufficient supplies related to this equipment are stocked and maintained.  Keeps
the COTR regularly apprised of postage used and postage balances so that the meter can be reset in a timely
and orderly fashion.  Assists the supervisor in preparing special reports and procedures related to
outgoing mail.  Must possess mathematical and analytical skills.  Prepares and bags outgoing pouch mail.
Stocks and maintains supplies, related to metering equipment.  Ensures computer data is formatted so that
it may be retrieved as required for weekly, monthly, quarterly, annual, etc. reports.  Maintains computer
printout of daily usage from each mail machines and provides to the COTR for backup in case of machine
failure.  Must be familiar with the ZIP plus 4 system, USPS rules and regulations, and UPS and Commercial
Overnight Services procedures.  Must be able to demonstrate knowledge of mail distribution and their
different classes and limitations.

Minimum Education:  High School or equivalent.

039   Control Clerk
Minimum/General Experience:  Requires a minimum of 4-6 years experience including over 3 years of
progressively more responsible specialized experience working as a quality and/or classified document
control clerk.

Functional Responsibility:  Responsible for receiving, logging in/out all types of classified documents
and maintenance of records of copies of documents and their distribution both internally and externally.
Apprises the COTR of any security breaches in documents either received or distributed.  Must be able to
demonstrate knowledge of appropriate packaging and controls for classified mail.  May also be required to
develop/maintain quality standards for the mailroom and all facets of its operations.

Minimum Education:  Associates degree plus 4 years of experience or high school plus 6 years experience.

040   Receptionist
Minimum/General Experience:  Entry level position.

Functional Responsibility:  Receives callers at establishment, determines nature of business and directs callers to destination.  Obtains caller's name and arranges for appointment with person called upon.  Records name, time of call, nature of business and person called upon.  Operates PBX telephone console to receive incoming messages.  Types memos, correspondence, reports, and other documents.  Issues visitor's pass when required.

Minimum Education:  High school diploma or equivalent.

041  Guard II 
Minimum/General Experience:  Minimum of 2 years law enforcement, security, military police, or other similar experience.

Functional Responsibility:  Serves as security guard for pick up and delivery of mail, or provides security guard services for facilities in which classified, sensitive or privacy information is collected and/or stored.  May direct and lead the work of others performing similar work.  Typically reports to a manager.

Minimum Education: High School diploma or equivalent plus all required state and/or federal licenses.

042  Guard I 
Minimum/General Experience:  Entry level position with familiarity to security guard functions.  Personal traits of responsibility and reliability are highly important.

Functional Responsibility:  Serves as security guard for pick up and delivery of mail, or provides security guard services for facilities in which classified, sensitive or privacy information is collected and/or stored.  Typically reports to a Guard II or manager.

Minimum Education: High School diploma or equivalent plus all required state and/or federal licenses.

043  Audio-Visual Tech 
Minimum/General Experience:  Minimum of 2 years experience in assembling and operating audio visual and teleconferencing systems of all types.

Functional Responsibility:  Sets up teleconferences and/or audio visual equipment for meetings and conferences at customer sites or off-site conference facilities arranged by customers.  Operates equipment during meetings and disassembles equipment upon completion.  May also hold responsibility for maintaining and inventorying such equipment to ensure that it is in working condition at all times.

Minimum Education: High School diploma or equivalent plus basic computer and telecommunications knowledge.

On-line access to contract ordering, information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage, a menu-driven database system.
Contract Number: GS-10F-0138L CMI Management, Inc., 5285 Shawnee Road, Suite 401, Alexandria, VA 22312