
CMI Management, Inc. received a Certificate of Registration today declaring conformance with ISO 9001:2000 covering Records And Facilities Management Services. ISO Certification offers higher customer satisfaction, increased profitability because of efficiencies, market advantages, improved communications and higher job satisfaction. Recognized by The Washington Technology journal as the 11th fastest growing local company in 2005, CMI continues its trajectory clime through alliances and internal process improvement.
"At CMI, we recognize that quality is more than just a collection of statistical data and process controls. It is a mindset -- a fundamental principle - - that results in a systematic approach to attaining the highest level of performance. To us, quality equals business excellence, and CMI delivers Quality. CMI Management, Inc. is committed to providing quality products and services that continually meet and exceed our customer's expectations," says Abe Abraham President/CEO.
The International Standard Organization's ISO 9001:2000 Quality Management System requires the use of efficient processes to monitor, capture and maintain evidence and information pertaining to business activities and transactions. Our Quality Management System ensures our customers that they are receiving high quality service, and that we are continuously seeking ways of improving the quality of services that we provide. Our Records and Information Management experience and our Quality Management System (ISO 9001:2000) presents an invaluable combination of proven, high quality services that controls the creation, receipt, maintenance, use and disposition of records and information.
"ISO 9001:2000 will be able to make our company run more efficiently, increase our customer satisfaction and communicate to potential customers that we have good quality processes in place," says George Downer, CMI Quality Manager.
Quality, Reliability, and Client Satisfaction are key to CMI's Records Support and Facilities Management Services. Since its establishment in 1989 as a small minority-owned business, CMI has successfully provided maintenance and operations support services to commercial, government and institutional facilities. Our success has driven CMI to expand its scope to include information technology and administrative services - - especially records management to its government clients.
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703.738.5300